Route is an insurance company. This insurance company will cover any lost, stolen, or damaged item. They ensure that customers get what they paid for and allows for easy reordering with one simple click. Review the policies here to understand which lost, stolen, and damaged items Route will cover.
Although we do everything in our power to ensure meals are properly secured and have sufficient cooling for travel, we cannot always guarantee there will not be delays or damage during delivery. Because of this we have partnered with Route. This partnership makes sure any customer that experiences a problem during delivery will get their money back.
It is our priority to ensure that each customer gets their meals fresh and free of any damage. This partnership allows you to feel safer in knowing that your decision to join the Paleo Power Meals team is backed by Route protection. Add package protection at checkout and rest assured you’ll be covered in case your order gets lost, damaged, or stolen in transit. Keep your eye out at checkout to ensure Route has been added. Once you add Route to your subscription, you will never have to do it again. This service will automatically be added to each order after.